Order policies
How ordering works at Sweet Butter Bloom Bakery. Questions are always welcome, by message from your order page.
Some of these are drafts Jasmine is still finishing.
Ordering ahead
Draft, not final yet
Each treat on the menu says how far ahead to order. The order form only offers days that still have room, so if a day shows up, you can ask for it.
Payments and deposits
Draft, not final yet
You pay Jasmine directly. Your order page shows how, with the amount and the note to add. Treats with a set price are held for you while you pay and booked once Jasmine sees the payment. Custom orders are booked once the deposit on your quote arrives, and the rest is due before pickup. Nothing is owed for a request until Jasmine sends a quote.
Changes and cancellations
Draft, not final yet
Need to change or cancel? Send a message from your order page as early as you can. What can change depends on how far along your order is. Jasmine will add her exact cancellation rules here.
Refunds
Draft, not final yet
Jasmine is writing her refund policy. Until it's posted here, ask her before you pay if you have any questions.
Pickup times
Draft, not final yet
Pickups are by appointment at the time you booked. If you're running late, send a message from your order page so Jasmine knows. Jasmine will add how long she can hold a late pickup.
Custom designs
Draft, not final yet
Every custom treat is made by hand, so it will look a little different from any inspiration photo. Jasmine will tell you before quoting if part of a design can't be done.
Allergies
Draft, not final yet
Please tell Jasmine about any allergy when you order. Unless she says otherwise, treats are not made in an allergen free kitchen. Each treat's allergy notes are on the menu.
Keeping treats fresh
Draft, not final yet
Keep buttercream treats cool and out of direct sun. Jasmine will add care notes for each treat.
How your details are kept is on the privacy page.